FAQ

Frequently asked questions

Where can I purchase a complete Box set


At the present time we are just launching our product. Basically please buy this from our website. The music and Book are for sale at most sites as a print on demand. Seems very expesive. Pe patient as we try to bring this product out!




What do I exactly get in the box set?


You will get a signed hardcover copy of the book. Next you will get an adorible plush toy of Jose the reindeer. Finally you get a CD with the Jose the Reindeer song in both English and Spanish. You also get other new Christmas Jazz Songs.




What are the customer service hours?


Customer service is available 7 days a week, 365 days a year through email at Josethereindeer@gmail.com. Please allow up to one business day for a reply.




What is our return policy?


We offer refunds on any order less than 60 days. You may return the product at any time for a full refund minus the shipping and handling costs.